The demand for automation far exceeds IT capacity to deliver. Citizen developer programs are emerging as a key strategy.
What is a Citizen Developer?
Business users who create automations without traditional programming skills, using low-code/no-code tools.
Benefits of Citizen Development
- Scale: Multiply automation development capacity
- Speed: Faster from idea to implementation
- Relevance: Automations built by those who need them
- Engagement: Employees invested in transformation
Platform Choices
Microsoft Power Automate, UiPath StudioX, and Automation Anywhere A360 are leading platforms for citizen developers.